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FAQs

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@panadagroup.com
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Presale

Head-quartered in Shanghai with a second design hub in Milan, we vertically integrate women’s, men’s and kids’ apparel, and have added accessories, footwear, bags, pet wear and home textiles (rugs, cushions, throws) to offer a one-stop supply chain for 1,200+ brands worldwide..

• Apparel: 50 pcs per color • Accessories / Pet wear: 50 pcs per style • Footwear / Bags: 100 pairs / pieces • Rugs: 50 pcs per pattern Quick re-order from 50 pcs, 3–5 days delivery..

• 3D digital sample: 48 h • Physical samples: – Apparel / Pet wear: 5–7 days – Footwear / Bags: 7–10 days – Rugs: 10 days First sample free for new orders; subsequent samples charged at cost..

Certified by OEKO-TEX, GRS & BCI: organic cotton, TENCEL, recycled PET, genuine leather, vegan leather, sisal blends, etc. Customer-supplied materials also accepted.

New customers: 30 % deposit, 70 % before shipment. Long-term partners: 30-day OA. Small orders: PayPal or Alibaba Trade Assurance.

Labels, hardware, zippers, packaging, anti-slip rug backing, reflective strips on pet wear—MOQ 50 sets.

• Apparel / Accessories: AQL 1.5 + 100 % final inspection • Footwear / Bags: 50,000-cycle fatigue test • Rugs: color-fastness grade 4, anti-slip coefficient ≥0.5 Defective goods repaired or refunded within 30 days.